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Patients Rights

  • To be treated in a courteous, civil and co-operative manner.
  • A clear explanation of, and advice on, their medical condition and treatment.
  • A referral for specialist medical opinion or other second opinion when appropriate
  • Access to their own medical records, in accordance with the Data Protection Act – please ask the Practice Manager for details
  • Request to be seen by a specific doctor or health care professional where possible.
  • Patient’s aged 16-74 may have a health check every 3 years by request
  • Patients over 75 may have an annual health check, at home if necessary.

“What the Practice asks from our Patients”

  • Do not ask for information about anyone other than yourself
  • Tell us of any change of name, address or telephone number, so that our records are accurate
  • Please cancel your appointment if you are unable to attend
  • Please be punctual, but be prepared to wait if your own consultation is delayed by an unexpected emergency
  • Please allow sufficient time for your consultant’s letter or the results of any tests to reach us
 
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